Application & Initial Screen
Resume review, work history verification, and a phone screen focused on why they chose caregiving — not just whether they can do the job, but why they want to.
The Gold Standard of Care
Aging Gracefully Home Care
Our Caregivers Earn The Privilege of Being Family
Selection is where our promise begins. Every professional in our family is chosen through an exhaustive process designed for total peace of mind — we're selective on purpose.
Integrity First
How We Vet Every Caregiver
Seven non-negotiable checks. No exceptions, no shortcuts — every step completed before a caregiver ever sets foot in your loved one's home.
Louisiana State Police Background Check
Full criminal history check through LSP. No exceptions, no shortcuts, no caregiver enters a client's home without it.
Direct Service Worker Registry Verification
Confirms no history of abuse, neglect, or exploitation findings against vulnerable adults in Louisiana.
OIG & SAM Exclusion Check
Federal exclusion lists for healthcare workers. Zero tolerance for any finding — verified before hire and re-checked monthly.
Sex Offender Registry Check
National sex offender registry verified before any client assignment. Re-verified at every address change.
Drug Screening
Pre-employment 10-panel drug screen, with random testing during employment. Your loved one's home is a safe home.
Reference Verification
Three professional references contacted personally — with the focus on reliability, compassion, and trustworthiness, not just job performance.
Continued Excellence
Training Beyond The Basics
Memory Care Certification
Specialized training in dementia communication, sundowning protocols, redirection techniques, and validation therapy. Required before any memory care client assignment.
Veteran-Informed Care
Trauma-informed care principles, military culture awareness, PTSD-aware routines, and quiet-presence techniques. Required for veteran client assignments.
CPR & First Aid
Current American Heart Association CPR/AED certification required and verified annually.
Ongoing Accountability
Trust Doesn't End At Hiring
The day someone joins our caregiver family is the day a longer relationship begins — not the end of our checks. We stay close, on purpose, because home care is built on trust that has to be earned every single visit.
Families hear from us regularly. Supervisors visit the home. Every caregiver has a quarterly performance review, and our memory care and PTSD-informed training is refreshed every year — not because regulations require it, but because the people we serve deserve caregivers who keep getting better.
If something doesn't feel right — anything at all — you call us. We answer. We respond the same day.
A Proprietary Process
The Caregiver Matchmaker™
The right caregiver isn't the one with the longest résumé — it's the one your loved one looks forward to seeing. Five quiet, deliberate steps stand between a name on paper and someone you trust in the kitchen at 7 a.m.
Step 01
We Listen
Before a single name is suggested, we sit with your family. Personality, faith, hobbies, food, pets, military service, music, the stories that make your loved one a person — not a chart.
Step 02
We Map Personality & Needs
Quiet pairs with quiet. Talkative pairs with talkative. Veteran with veteran-aware caregiver. Memory care clients receive our most patient, slow-paced hands.
Step 03
We Verify Practical Fit
Schedule, geography, transportation, lifting requirements, allergies, smoking status, language preferences — all confirmed in writing before the first visit.
Step 04
We Introduce, We Don't Assign
The first visit is a meeting, not a shift. You watch the chemistry. If it isn't there, you tell us — no guilt, no awkward exit.
Step 05
We Re-Match Without Question
If the fit shifts at any point, we re-match. No defensiveness, no paperwork dance, no making you feel difficult for asking. Trust is the whole job.
Caregiver Matchmaker™ is the proprietary caregiver-matching process of Aging Gracefully Home Care LLC.
Verified, Licensed & Accountable
The Standards Families Expect
We hold ourselves to the standards families expect — and the ones they don't think to ask about.
Louisiana DOH LicensedLouisiana Department of Health Licensed ProviderHIPAA CompliantHIPAA Compliant — patient privacy protectedLSP Background CheckedLouisiana State Police background-checked caregiversOIG ClearedOIG and SAM federal exclusion list clearedWorkers' Comp InsuredWorkers' Compensation insurance carriedBBB AccreditedBBB Accredited BusinessHCAOA MemberHome Care Association of America member agency
Our Unconditional Promise
"If a caregiver isn't the right fit, we re-match."
We work hard to match thoughtfully — but we know matching isn't always perfect on the first try. If your family ever feels the fit isn't right, tell us. We'll re-match without question, without delay, and without making you feel difficult for asking. Trust is the whole job.
Ready To Meet The Caregiver Who'll Feel Like Family?
Schedule a free in-home visit. We'll listen, answer questions, and introduce you to the people behind our standards.