Non-Discrimination & Equal Opportunity Statement

Aging Gracefully Home Care LLC is committed to providing care and employment without discrimination of any kind. This commitment reflects both our values and our legal obligations under federal and Louisiana law.

1. Non-Discrimination in Services

Aging Gracefully Home Care LLC provides home care services to all eligible individuals without regard to:

• Race
• Color
• National origin
• Ethnicity
• Religion
• Sex
• Sexual orientation
• Gender identity or expression
• Age
• Disability
• Marital status
• Veteran status
• Source of payment (private pay, Medicaid, VA benefits, long-term care insurance, etc.)
• Any other protected classification under federal or Louisiana law

We comply with applicable federal civil rights laws including:

• Title VI of the Civil Rights Act of 1964 (race, color, national origin)
• Section 504 of the Rehabilitation Act of 1973 (disability)
• Title IX of the Education Amendments of 1972 (sex)
• The Age Discrimination Act of 1975 (age)
• Section 1557 of the Affordable Care Act (race, color, national origin, sex, age, disability)
• The Americans with Disabilities Act (ADA) (disability)
• Louisiana law prohibiting discrimination in healthcare services

Language Access

We provide free language assistance services to people whose primary language is not English, including:

• Qualified interpreters
• Information written in other languages

To request language assistance, contact our office at (225) 244-6012.

Disability Access

We provide free aids and services to people with disabilities to communicate effectively with us, including:

• Qualified sign language interpreters
• Written information in alternate formats (large print, audio, accessible electronic formats)

To request a disability accommodation, contact our office at (225) 244-6012.

2. Equal Employment Opportunity

Aging Gracefully Home Care LLC is an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices on the basis of:

• Race
• Color
• Religion
• Sex (including pregnancy, childbirth, and related conditions)
• National origin
• Age (40 and older)
• Disability
• Genetic information
• Veteran status
• Sexual orientation
• Gender identity or expression
• Marital status
• Any other characteristic protected by federal, Louisiana, or local law

This policy applies to all employment practices, including:

• Recruitment and hiring
• Compensation and benefits
• Training and professional development
• Promotion and transfer
• Discipline and termination
• Work assignments and shift scheduling

Reasonable Accommodation

We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs and practices, unless doing so would cause undue hardship.

To request an accommodation in connection with employment, contact our office at (225) 244-6012 or info@aginggracefullycare.com.

Pregnancy and Family Status

In compliance with the Pregnant Workers Fairness Act and related law, we provide reasonable accommodations to qualified employees and applicants affected by pregnancy, childbirth, or related medical conditions.

3. How to File a Discrimination Complaint

If you believe you have been discriminated against — as a client, family member, or employee — you have the right to file a complaint.

Internal Complaint Process

You may file a complaint directly with us:

Civil Rights / Compliance Officer — Aging Gracefully Home Care LLC
9800 Airline Highway, Suite 241
Baton Rouge, LA 70816
Phone: (225) 244-6012
Email: info@aginggracefullycare.com

We will:

• Acknowledge receipt of your complaint within 5 business days
• Investigate the complaint promptly and thoroughly
• Provide a written response within 30 days
• Take corrective action if the complaint is substantiated

You will not be retaliated against for filing a complaint or participating in an investigation.

External Complaint Options

You may also file a complaint with:

For complaints related to civil rights in healthcare services:
U.S. Department of Health and Human Services, Office for Civil Rights
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
Toll-free: 1-800-368-1019
TDD: 1-800-537-7697
Online: https://www.hhs.gov/civil-rights/filing-a-complaint/

For employment discrimination complaints:
U.S. Equal Employment Opportunity Commission (EEOC)
1-800-669-4000
TTY: 1-800-669-6820
Online: https://www.eeoc.gov/

Louisiana Commission on Human Rights
1001 North 23rd Street, Suite 268
Baton Rouge, LA 70802
Phone: (225) 342-6969

4. Our Commitment Going Forward

This statement is more than a legal requirement — it is a reflection of our values. At Aging Gracefully Home Care, we believe that every aging adult, every family, and every caregiver deserves to be treated with dignity, respect, and equity. We hold ourselves accountable to that promise every day.