Accessibility Statement

Aging Gracefully Home Care LLC is committed to ensuring digital accessibility for people with disabilities. We believe that everyone — including older adults, individuals with cognitive challenges, and those with sensory or motor impairments — deserves equal access to information about home care services.

We are continuously working to improve the accessibility and usability of our website to ensure compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Commitment

We strive to provide a website that:

• Is accessible to people with visual, auditory, motor, and cognitive disabilities
• Meets or exceeds WCAG 2.1 Level AA standards
• Provides equivalent alternatives to non-text content (alt text on images, captions where needed)
• Uses sufficient color contrast to be readable for users with low vision
• Supports keyboard-only navigation
• Works with common screen readers including JAWS, NVDA, and VoiceOver
• Uses readable fonts at minimum 18px body text for senior-friendly readability
• Avoids automatic content (videos, animations) that could trigger seizures or distract users

Accessibility Features on This Site

Our website includes the following accessibility features:

• Skip to Main Content link at the top of every page
• Semantic HTML structure with proper heading hierarchy
• Descriptive alt text on all meaningful images
• Keyboard navigation support for all interactive elements
• Visible focus indicators for keyboard users
• High color contrast between text and background
• Resizable text without loss of content or function
• Form labels and error messages that are clearly associated with their fields
• Mobile-responsive design that works across screen sizes
• Plain language for clear understanding

Limitations and Alternatives

Despite our efforts, some content on our website may not yet be fully accessible. If you encounter an accessibility barrier:

• We will respond promptly to your feedback
• We will provide the information in an alternative accessible format if needed
• We will work to fix the barrier as soon as possible

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need assistance accessing any content, please contact us:

Aging Gracefully Home Care LLC
9800 Airline Highway, Suite 241
Baton Rouge, LA 70816
Phone: (225) 244-6012 (24/7 on-call)
Email: info@aginggracefullycare.com

When contacting us about accessibility, please describe:

• The web page where you encountered the barrier
• The specific issue or barrier
• Your contact information so we can follow up
• The format you would prefer the information in (large print, audio, etc.)

We aim to respond to accessibility feedback within 5 business days.

Ongoing Improvement

Accessibility is an ongoing commitment. We:

• Review our website regularly for accessibility compliance
• Train our team on accessibility best practices
• Test new content and features for accessibility before publishing
• Welcome feedback from users with disabilities to improve our site

Formal Complaints

If you believe we have not adequately addressed an accessibility concern, you may file a complaint with:

• The U.S. Department of Justice (Civil Rights Division), which enforces the Americans with Disabilities Act (ADA): https://www.ada.gov/
• The U.S. Department of Health and Human Services, Office for Civil Rights: https://www.hhs.gov/civil-rights/